Terms & Conditions
GENERAL
The use of the electronic pages and services of the amazona-apartments.gr website of “Amazona Apartments,” hereinafter “the Company,” implies unconditional acceptance of the following Terms of Use, which apply to the entire content of this website. Visitors/Users are therefore required to read these Terms carefully before using the website and may not use the services and their content if they do not agree to them. Visitors/Users are requested to check the Terms of Use for any changes. Continued use of the amazona-apartments.gr website, even after any changes, implies the visitor’s/user’s unconditional acceptance of these Terms.
GENERAL TERMS AND CONDITIONS
Our company’s goal is to provide our customers with the best possible service. This e-shop allows our customers and all internet users to directly learn about the products offered by our company and to make their purchases electronically.
INTELLECTUAL PROPERTY
Intellectual Property Rights and Trademarks
The entire design of the website, the texts, the graphics, their selection and arrangement constitute the intellectual property of our company and are protected according to the relevant provisions of Greek law, European law, and international conventions. All rights reserved. Every text, image, and trademark is registered and used in this online store with the permission of the respective owner.
PROTECTION OF PERSONAL DATA
You can learn how we use your data in the Privacy Policy. The use of the electronic pages and services made available to the visitor/user by the amazona-apartments.gr website implies their unconditional acceptance of the terms and conditions stated therein.
PRIVACY POLICY
In order to conduct transactions through our company’s online store and place orders for its products, some personal information is requested from the customer. When placing an order, you will be asked to provide your full name, the delivery address of the products, the billing address of the order (if different from the delivery address), billing information (if paying by invoice), a telephone number, your electronic address (email) and, if paying by credit card, the number, the expiration date of the card and the three-digit security code.
May my data be shared with third parties/other companies?
This data will be processed by the company in accordance with the EU Data Protection Directive of 1995 (GDPR) and the EU General Data Protection Regulation (GDPR), effective May 25, 2018. Further information can be found in this website’s privacy policy. Credit card information is not stored on the company’s storage media during the transaction. Our company uses the information you provide to us when submitting the form electronically to contact you regarding
την παράδοση της παραγγελίας στο χώρο σας
για επιβεβαίωση και ταυτοποίηση του πελάτη σε κάθε αναγκαία περίπτωση
για νέα ή εναλλακτικά προϊόντα που προσφέρονται από την εταιρεία μας
ειδικές προσφορές και νέα του site μας
By registering your personal data, you agree that this data will be used by our company for the reasons set out in the Personal Data Protection Statement (Privacy Policy).
SECURITY
The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating websites to Internet users and for encrypting data between Internet users and web servers. Encrypted SSL communication requires that all information sent between client and server be encrypted by the sending software and decrypted by the receiving software to protect personal data during transmission. Furthermore, all information sent using the SSL protocol is protected by a mechanism that automatically checks whether the data has been altered during transmission. Another security aspect is the password you provide when registering on the amazona-apartments.gr website. To enter your personal information, you must first enter your username and password. Therefore, please keep this information safe to prevent it from falling into the hands of third parties. We also recommend creating a password using symbols and alphanumeric characters. Finally, we would like to remind you that your credit card information is not stored on the company’s storage media during the transaction. All transactions you conduct through amazona-apartments.gr are subject to international and European law governing issues related to e-commerce, as well as the Consumer Protection Act (Law 2251/1994), which governs issues related to distance selling.
GOODS – AVAILABILITY – CHARACTERISTICS
The products for sale, their characteristics, prices, and stock levels are accessible to everyone at the email address amazona-apartments.gr. Users can search for more information about each product by clicking on the product icon. We guarantee to promptly inform customers about the availability or unavailability of products, but we assume no responsibility for their availability. We make every effort to provide all necessary information about each product (technical characteristics, prices, etc.). However, to avoid errors, we recommend that you contact us before completing a purchase if the prices or other characteristics of the product exceed what is usual and reasonable. The prices listed next to each product in the respective catalogs include the applicable VAT. In certain areas of Greece with reduced VAT rates and for purchases on account, the product prices are lower than the prices indicated with the reduced VAT rate. We reserve the right to adjust the prices in our online store, but are not obligated to inform consumers of this.
PRODUCT ORDERING AND CONSUMER PROTECTION
Orders placed through the amazona-apartments.gr online store constitute distance selling contracts subject to the applicable legal framework. 2251/1994 (in its current version) and the amendments referred to in PD 131/2003 (Government Gazette A’ 116/16.05.2003) and Decision 31619 (Government Gazette 969/22.03.2017), as well as the adaptation of Greek legislation to Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council, published in the Official Journal of the European Union under number L 304 of 22.11.2011, in the version that entered into force on 13.06.2014.
The user is entitled to place a valid order through the online store provided that they are legally competent according to the provisions of the Greek Civil Code (provided they have reached the age of 18 and are not under guardianship with respect to entering into a purchase contract). Orders may also be placed by legal representatives of legal entities. Our company reserves the right to request a refund from the guardian or legal guardian for orders placed by persons who lack legal capacity.
PLACE AN ORDER THROUGH THE ONLINE STORE
To place an order in our online store you need:
Η συμπλήρωση της ειδικής φόρμας με τα απαραίτητα στοιχεία για τη σύναψη της σύμβασης πώλησης.
Η ανεπιφύλακτη αποδοχή των όρων της σύμβασης πώλησης και των όρων χρήσης, ιδίως τη συλλογή και όπου απαιτείται τη χρήση προσωπικών dedomione.
On all pages of the amazona-apartments.gr online store and next to each product, you will find an “Add to Cart” button. Navigate to our online store and add the desired products to your shopping cart. To continue shopping, select the item containing your next desired item from the main categories and add it to your shopping cart. Then click “Checkout.” You do not need to be a member of the amazona-apartments.gr online store to place an order. However, we recommend becoming a member, as this will greatly simplify future use of our online store. Fill out the form with the username and password you provided during registration and click “SIGN IN” in the members area. If you are not yet a member, click “Create a new account” and fill out the registration form with an active email address. The email address provided must be valid, as we will also communicate with you via this email address. Even if you do not become a member, you will be asked for personal information such as your billing and shipping address, email address, phone number, and information necessary for the conclusion and execution of the contract between the two parties.
Order process
The order takes place in 5 steps:
Ταυτοποίηση (Δυνατότητα σύνδεσης, εγγραφής ή συνέχιση ως επισκέπτης)
Διεύθυνση χρέωσης και αποστολής
Επιλογή τρόπου Aposutolotti
Epilogi to πληρωμής
Epibeβεβαίωση και καταχώρηση της αγγελίας
If there are any outstanding issues with your order, we will contact you using the contact details you provided. If you do not receive an order confirmation email or a telephone notification from us, please notify us immediately, as there may be a problem with the contact details you provided. Our company assumes no responsibility for incorrect contact details that make it impossible to contact you.
PAYMENT METHODS
The payment methods are explicitly stated on the order completion page.
DIFFERENCE
Ανωτέρα βία: Αν για λόγους ανωτέρας βίας (π.χ. κακές καιρικές συνθήκες, απεργίες κλπ) δεν είναι δυνατό να σας παραδώσουμε τα προϊόντα εντός του προκαθορισμένου χρόνου θα σας ενημερώσουμε τηλεφωνικά ή μέσω e-mail, προκειμένου να μας δηλώσετε αν επιθυμείτε, υπό αυτές τις συνθήκες, την ολοκλήρωση της παραγγελίας σας. Η εταιρεία μας δεν φέρει καμία ευθύνη για όποια κατάσταση είναι εκτός δικής της υπαιτιότητας και θα κάνει ότι είναι ανθρωπίνως δυνατό για την καλύτερη δική σας εξυπηρέτηση.
Σε περιπτώσεις που έχετε καταχωρήσει μια ηλεκτρονική παραγγελία και κατά την παραλαβή διαπιστώνετε ότι λείπει κάποιο ή κάποια προϊόντα από τη συνολική παραγγελία, παρακαλούμε επικοινωνήστε μαζί μας, ώστε να διευθετήσουμε όλες τις λεπτομέρειες που απαιτούνται και να σας αποστείλουμε τα προϊόντα που δεν παραλάβατε χωρίς καμία επιπλέον επιβάρυνση.
Τροποποίηση των όρων του παρόντος: Η εταιρεία μας διατηρεί το δικαίωμα να τροποποιεί ή να ανανεώνει τους όρους και τις προϋποθέσεις συναλλαγών. Αναλαμβάνει δε την υποχρέωση να ενημερώνει το παρόν κείμενο για οποιαδήποτε αλλαγή ή προσθήκη στους όρους.
Pursuant to Directive 2013/11/EC, which was incorporated into Greek law by Joint Decision 70330/2015 and Decision 31619, Official Gazette 969/22.3.2017 (Article 8), the electronic resolution of consumer disputes through alternative dispute resolution (ADR) is available throughout the European Union. For issues related to a purchase made in an online store, customers residing in the EU can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court dispute resolution.